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The St. James's Place Bank Account is available only through members of the St. James's Place Partnership. A St. James's Place Partner will facilitate the opening of your St. James's Place Bank Account.

If you are not a St. James's Place client and wish to open a St. James's Place Bank Account, please telephone: 0800 013 8137 between 9am and 5pm Monday to Friday. Your details will be referred to an appropriate St. James's Place Partner (specifically for advice relating to the products and services offered by St. James's Place Bank) who will then contact you.

If you are already a St. James's Place client and wish to open a St. James's Place Bank Account, please contact your Partner directly.

Existing St. James's Place Bank Clients

To speak to one of our Client Service Consultants regarding your Mortgage, Savings or Current Account, please call 0345 602 6200 (if you are overseas, please call +44 131 5499011).

Client Services opening times:

  • 8am to 8pm Monday to Friday

If you have a St. James's Place Bank Account and have registered for online banking you can send us a secure email using St. James's Place Bank Messaging.

You can also write to us at:
St. James's Place Bank
Administration Centre
P.O. Box 17317
Edinburgh
EH12 1AZ

Credit Card

Your credit card account is now managed by Halifax. Please go to www.halifax.co.uk to register your credit card or log in to your account if you have already registered your card.

Please contact Halifax on 0345 728 3848 if you have any questions.

Lost or Stolen
If your debit card has been lost or stolen, please call 0345 606 0262 (if you are overseas, please call +44 131 5499016).

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