When entering secure websites, such as your St. James's Place Bank
online banking website, you should always check the security certificate
and look out for warning messages. Double-clicking the padlock symbol
displayed on your browser (in the bottom right hand corner) will tell you
the level of security being used.
Changes to the technology used by VeriSign, the issuer of our website
security certificate, mean that older versions of Internet Explorer
(version 4 and older versions of IE5) are unable to read updated
certificates. An alert may appear suggesting that our security certificate
is not valid - this is not true. If you choose to 'OK' the alert you will
still be able to proceed and use the online banking service as normal.
If you are getting this security alert then we suggest you update your
browser to version IE6 or later to correct this problem. If you'd like to
update your browser you can visit the Microsoft site. (Please note
St. James's Place Bank is not responsible for the content of external
Example of a security certificate